Shipping Policy

Effective Date: August 3, 2026

Thank you for shopping with Five Stars Store. We are committed to delivering your order quickly, safely, and at no additional shipping cost.

Free Shipping

We proudly offer FREE standard shipping on all orders shipped within the United States. There are no minimum purchase requirements unless otherwise stated during promotional events.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping Time

Once your order has been processed, estimated delivery is:

Standard Free Shipping: 5–10 business days

Please note that delivery times are estimates and are not guaranteed. Delays caused by weather, carrier issues, or other unforeseen circumstances may occur.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor your shipment's progress.

Shipping Destinations

At this time, Five Stars Store ships to addresses within the United States only.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. While we will make every effort to update your order before it ships, we cannot guarantee changes once processing has begun.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us promptly. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Delivery Delays

While we strive to deliver every order on time, delivery schedules are determined by our shipping partners. We are not responsible for delays caused by weather, natural disasters, customs (if applicable), carrier disruptions, or other circumstances beyond our control.